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Remarkably Positive Support Experience

My name is Stefan and my employer has an INNOVA machine installed in our office.

We recently had an issue with the computer running the INNOVA machine which led me to contact Laura, your tech support representative.  My experience in working with her to resolve the issue was remarkably positive and I thought you would like to know.  Laura is pleasant, thoughtful, and well informed, but I'm guessing you already know this point.

Thank you for your time.


Stefan C.