Website Chat

Boersma’s installed my Innova with Lightening Stitch a few weeks ago and all I can say is WOW!  I am in love with this machine.  The lightening stitch regulator can keep up with my incredibly slow pace as I stitch within the appliqué, a slow and time consuming process.  It has no problem going through three layers of batting.  Doesn’t mind if I am using trilobal polyester thread or nylon monofilament.  The precision is awesome, if I stop the machine stops and stays right where I stopped it.  I couldn’t be more pleased.

I am currently working in my manic mode right now trying to get my next competition quilt completed in time to enter the Houston Show.  I kid you not; I am currently working on it at least 40 hours a week on the quilt, in addition to my full time job as an Organizational Change Manager.  I am up at 2:30 every morning quilting until I get ready for work and spend another 26 hours on the weekend.  I tell you, I have tying on, tying off, and burying threads down to a fine art!  So keep your fingers crossed that I can get the quilt finished in time for Houston.  Good news is if I can’t make the deadline, I will know that I did everything humanly possible to achieve my goal.

I included a picture of my Innova with my quilt on it just for the fun of it!

Best Regards,
Mary Olson

M Olson Innova


WOW, thank you for sending Keith over the divide. Other than the tension issue, he got the rails equal distance apart, leveled or lowered the wheels, checked the timing and tuned it up a bit and lowered the back take up rail. The machine is so smooth now. it used to feel like it was trying to jump off the table.

Keith installed the new tension unit and worked great and worked as hard as he could to get it to mess up. It was GREAT! I know why I purchased an Innova and all of the owners are not wrong. ABM is the best. Thank you for your help. Please tell Keith thank you again.

Michelle Clubb

Hi Heidi,

I know that you are probably away and that you probably don't remember me. I live in Virginia, and I bought the machine factory direct from you over the phone one Saturday morning. i jsut want to tell you that I love my new machine. It is awesome. It's quiet. I love the open toe foot. The stitiches are super. The table is the best. I'm so happy.

Also I want to say thank you for the gift package that you sent. I love the little oil pen gizmo, the SITD ruler, and the Pam Clark book and stencils are wonderful. And the INNOVA pin. I will wear it at my next quilt show.

Sew many thanks,
Patricia Kaszycki

Do not hesitate to call Mr. Wonderful (Michael). When I posted a problem last week, within minutes my phone rang and guess who it was? I tell you, the man doesn't sleep and he loves to help us. I will never buy anythign but an ABM Innova. Their customer service is #1

Kathy in NY

I just wanted to let you know how happy I am with my Innova. Keith Lowe did a fantastic job of installing my machine. He answered all my questions and he was extremely patient. He arrived promtly and worked non-stop the entire time. He's extremely professional and an all around nice guy. I have a question or two for Michael but the machine runs as smooth as silk.

Thank you for your assistance in getting the install scheduled in spite of everyone's busy schedule. I misplaced Heidi's email, so thank her again for me.

Nancy Bailey

Dear Michael,

Thank you for sending someone to check out my machine. Matt arrived in his uniform and was very professional. I learned so much from him and he really made my day when he gave me a grand tour of his rig. I just love that engine. Just listening to it made my blood boil. I sure do miss jamming gears, best job I ever had.

Anyway, I want you to know that I love you for having taken the time to educate me about the industry and helping  me to learn to fix my machine. Maybe someday our paths will cross so I can know you are a real person and not a voice overlay. 

Thanks for making the best machine in the world. Matt showed me how to add drag so I will play with that.


Lynn Tancig

I wanted to send a quick note expressing my heartfelt gratitude for Michael in the service depatment. 

I have emailed Mike on a number of occasions as I come to grips with the Innova Longarm and accessories and every single time he has responded quickly and professionally and with amazing expertise that has resolved my problem. He does not hesitate to pick up the phone and call me and I am very grateful. He is so patient and kind and understanding and incredibly can explain technical thngs so that I understand. I believe your service department is second to none.

Thank you for providing such a wonderful service for clients like me that are located so far away from your business, especially when I am new to the technology of these wonderful machines - I truly appreciate it.

Kind Regards,

Diana Bagley

Neal, Heidi & Matt,

Thank you ever so much for the Innova Longarm Machine Dream Studio giveaway in connection with AQS in Paducah!

I am still in awe and amazement of the fabulous machine. It is a pleasure to have met all of you and will definitely stay in contact. 

This quilting journey has just begun and will be shared with many. Thank you for your generosity of a gift of pride from your company. 

Thanks you; Neal. Thank you; Heidi, and thank you Matt for coming to assemble the longarm at my home.

Also- thanks Kandy. You are all awesome!

Blessings to you & your company,
Janice Vines
Ashland, OH.

I love my Innova...... HUGE!

- Tim

ABM International has read my mind and created the machine of my dreams! I have been longarm quilting for near 15 years and have owned many a machine in that time frame. The last one I had I had for 6 years. The time for an upgrade came and my machine was not eligible for any updates so I would have had to sell that and purchase the newest. That was not feasible; the price for the latest and greatest was out of my league. That’s when I found the Innova and knew that this was the machine for me! I could now have everything I wanted on a machine for a price I could actually afford! This is by far the best machine out there AND the best priced machine out there for the money! I would hurry and snag it before they realize what a goldmine they have and raise their prices!

I bought the Innova Pro 26" quilting system. I LOVE it, love, love love it! I hated the horizontal wheels on my former machine, always have, always will. I love everything about the Innova machine. I have such great control now and rarely even have to use rulers to track the lines and stitch in the ditch. I love all the visibility I gained, I love the adjustable lighting, I love the stitch quality and I love, love, LOVE the Idle speed option! I encourage you to check this system out. The price, the quality and the support are spot on! 24/7 tech support, that’s huge!! No more waiting for someone to get back to you at their convenience!! That means if I am in another country and run into a problem, I call them and they answer the phone! If I am quilting at 3 am on a weekend and run into trouble, they answer the phone! Huge, huge benefit!!

I bought the 26” machine and added the Pro stitch regulator, the fabric advance, electronic channel locks, the open toe foot and the micro drive handles. I am back to loving the process that goes along with quilting. The 18” head is just as wonderful, I really did have a hard time deciding! You can also select whatever table length you want. I chose the 10’ frame as I only quilt for myself and didn’t require anything longer than that.

The pivoting light is part of the head so that is included. I personally do not like overhead lights. I have 2 swing arms lights that are attached at each end of my table. I prefer those as added light. The 26" table is allot of table to reach over. Since I sit to quilt I would never utilize all that space but it is nice to have when I will need it. The 18" head should be fine. I guess that depends what type of quilting you will be doing for the most part. If you will be working from the back doing pantographs just make sure you don’t get something that is more than about 16" wide or you won’t be able to use it.

The channel locks are a personal preference. The manual channel locks are standard on either machine. However the manuals pretty much mean I have to get up off my drafting stool and go to the back of the table to lock them down. The electronics are on a remote and mean I press a button to lock them in or release them. Yes, you would use those when you want to stitch a straight line vertically or horizontally. To accomplish diagonal lines, you would use a ruler that is 1/4" think and a base installed to the head for stability. You could also add on the crosshatch ruler but I haven’t had the chance to see how that operates yet.

I owned another system about 6 years ago. Shortly after getting it setup it was not the machine for me. I tried hard to use it to the best of my ability but we never bonded. Here is what I recall not liking. I did not like the stitch regulator at all. I hated starting out with a long stitch! The stitch regulator is a very important feature to me and it has to be responsive to every slight move I make. I also constantly had to re-program the circuit boards as nothing stayed where it was supposed to for some reason. I was sent another head and experienced the same issues with that one as well. I also was not impressed with the stability of the head on the tracks as it kept lifting off the carriage. I also had issues with the fishing line setup on the table that runs the encoders. I disliked the noise level on my previous machine and never bonded with the wheel configuration but I did have a pretty stitch and made that work for me for the past 6 years. I am also very pleased with the wheels on the Innova, no more adjusting to get them just right; they are perfect right out of the gate! I am 100% in love with the Innova and have all the features I could wish for at least $6,000 less than my previous brand!! I highly recommend that you at least give it a test drive.

If you have not yet, I would recommend you join the Innova Longarm list on Yahoo. There is a plethora of users and information specific to our machine there.

Innova has some great information on their website and goes over each of the features of the Innova machines. At the bottom of this page there are some videos that I did recently showing how I use the great features on my personal show quilts.

Sherry Rogers-Harrison
Quilt artist, instructor and international award winning quilter.

Page 4 of 5