Do not hesitate to call Mr. Wonderful (Michael). When I posted a problem last week, within minutes my phone rang and guess who it was? I tell you, the man doesn't sleep and he loves to help us. I will never buy anythign but an ABM Innova. Their customer service is #1

Hi Heidi,

I know that you are probably away and that you probably don't remember me. I live in Virginia, and I bought the machine factory direct from you over the phone one Saturday morning. i jsut want to tell you that I love my new machine. It is awesome. It's quiet. I love the open toe foot. The stitiches are super. The table is the best. I'm so happy.

Also I want to say thank you for the gift package that you sent. I love the little oil pen gizmo, the SITD ruler, and the Pam Clark book and stencils are wonderful. And the INNOVA pin. I will wear it at my next quilt show.

Sew many thanks,

Boersma’s installed my Innova with Lightening Stitch a few weeks ago and all I can say is WOW! I am in love with this machine. The lightening stitch regulator can keep up with my incredibly slow pace as I stitch within the appliqué, a slow and time consuming process. It has no problem going through three layers of batting. Doesn’t mind if I am using trilobal polyester thread or nylon monofilament. The precision is awesome, if I stop the machine stops and stays right where I stopped it. I couldn’t be more pleased.

I am currently working in my manic mode right now trying to get my next competition quilt completed in time to enter the Houston Show. I kid you not; I am currently working on it at least 40 hours a week on the quilt, in addition to my full time job as an Organizational Change Manager. I am up at 2:30 every morning quilting until I get ready for work and spend another 26 hours on the weekend. I tell you, I have tying on, tying off, and burying threads down to a fine art! So keep your fingers crossed that I can get the quilt finished in time for Houston. Good news is if I can’t make the deadline, I will know that I did everything humanly possible to achieve my goal.

I included a picture of my Innova with my quilt on it just for the fun of it!

Best Regards,

We are all newbies at one time or another and as we progress we look back and think 'why didn't I do that sooner.' I think you'll find this about PantoVision...I have said this before...It is a computer program, being attached to an electrical, mechanical device operating through yet another version of Windows by a human...there is a learning curve and if it were easy everyone would do it. For me, if it weren't for PanotVision I would have never attempted to longarm. It only makes sense having worked with power tools all my life that you stand in front of the machine...In my opinion Pantovision brought longarming into the 21st Century, it created a more ergonomically correct posture for the user and added a much higher level of organization and provides opportunities for design that was previously limited. I just ordered Pre Design Studio III yesterday to compliment our PantoVision. It will allow us to design our own patterns and import them into Panto and at the cost of $15 per pattern will pay for itself rather quickly. I guess that's just my frugal part standing out. When the designers had to do the creation of the pattern, supply the paper, ink and machine to print that was a fair price...I just have a hard time justifying that expense to send me a file via email. We have a 22", 12' with a Standard Stitch Regulator that is complimented with PantoVision. If we could go back and do it over would we do anything differently...well it took a lot of research, going to shows, comparing machines and hours of discussions...yes it would be different...we would have gone with our gut decision and gotten Innova with PantoVision like six months sooner.

My wife LOVES her Innova longarm machine! For two years or more we researched longarm quilting machines: Tin Lizzie, APQS, Handi-Quilter, Nolting, Gammill (briefly - VERY pricey!), and others. Being the computer person in the family, I did a lot of the researxch on the Internet, reading the reviews of many of the brands. I recommmended that Linda take a good look at the Innova, which seemed the best machine, and the best "bang for her buck". Then we saw the Innova at the Mid-Atlantic Quilt Show and immediately were attracted to it. The quality of the machine, the top-notch customer support, even the friendliness of the dealers were attractive to us. Linda tried it out at the MA Quilt Show two years in a row, and enjoyed talking to the traveling rep, Heidi Farmer. When last year Valerie Schlake, a quilting friend of my daughter in Richmond, Va, switched from being a Gammill dealer to Innova, we checked it out again, and with some inheritance money, bought the 18" Innova and 10-foot frame and installed it in Linda's newly-redesigned sewing room. She has done numerous baby quilts and a couple of full-size quilts, my daughter has used it, and my wife's sister has done two full quilts and a baby quilt on it. (Now she too wants an Innova.)

Linda does not have the Lightning Stitch, and hasn't needed it thus far (she's had the innova about six months, since Feb. 2013).

We highly recommend it!

I love my machine!