A longarm is only as strong as the support behind it. INNOVA longarms are engineered to perform and backed by the most reliable support in the industry. Our customers consistently praise fast technician response, knowledgeable service, and real help whenever it's needed, day or night. With 24/7 assistance and a team that understands quilting inside and out, INNOVA ensures you're never on your own after your purchase.
They handled it quickly. Also very patient when I was unable to connect to internet, but still was able to suggest a fix. I'm very happy with my choice of buying my Innova longarm
Every time I call someone with all knowledge of my problems answers. SUPER SUPPORT
The tech returned my call in less than 20 minutes. He was considerate and knowledgeable. He was able to assess my situation and provide a solution quickly.
ABM support is always great and response time is also excellent.
I was hesitant to work on my computer - But the gal that helped me easily walked me through the installation of my up grade C2. Thank You!
Matt got back to me quickly and helped me to work through the problems I was having. He was patient and very informative. Thank you for the excellent service!
Because Matt WAS A TOTAL expert AND WAS SO KIND! He NEVER ONCE GOT UPSET WITH ME AND WORKED OUT MY ISSUES SO QUICKLY!!!! So, thank you very much for being so helpful.
It took almost no time for tech support to figure out the problem and fix it.
They handled it quickly. Also very patient when I was unable to connect to internet, but still was able to suggest a fix. I'm very happy with my choice of buying my Innova longarm
Every time I call someone with all knowledge of my problems answers. SUPER SUPPORT
The tech returned my call in less than 20 minutes. He was considerate and knowledgeable. He was able to assess my situation and provide a solution quickly.
ABM support is always great and response time is also excellent.
I was hesitant to work on my computer - But the gal that helped me easily walked me through the installation of my up grade C2. Thank You!
Matt got back to me quickly and helped me to work through the problems I was having. He was patient and very informative. Thank you for the excellent service!
Because Matt WAS A TOTAL expert AND WAS SO KIND! He NEVER ONCE GOT UPSET WITH ME AND WORKED OUT MY ISSUES SO QUICKLY!!!! So, thank you very much for being so helpful.
It took almost no time for tech support to figure out the problem and fix it.
He knew exactly what i needed to do to fix my problem. quick and easy. Always fabulous service from ABM. Thank you.
Keith listened carefully to my tech issue and provided clear information on what I could do to resolve it. I had attempted part of the solution before calling in, but he was able to add the key to clearing the problem. I appreciated his calm, s...
Laura knew exactly what the issue was and corrected it immediately. She is very friendly and professional.
The tech that called me was fantastic. He knew what the problem was from my description. He very clearly walked me through the fix. At each step he clearly explained what to do and why we did it. Thank you being there when my problem started. I...
Your people are so kind and helpful There is always a quick response
Matt was pleasant and was engaging not talking down to me or treating me like I had no idea. Always professional, timely and engaging.
My phone call was answered on the first ring by a live person here in the U.S., the callback I was told I'd receive from ABM's tech person took place as promised, and she provided everything I needed to know. Great customer service!
Thank you Innova for 8 years of support and a great machine. Plus, a call out to Madonna at Mad B's in Arizona for being my local shop and being so very helpful when I need her expertise.
He knew exactly what i needed to do to fix my problem. quick and easy. Always fabulous service from ABM. Thank you.
Keith listened carefully to my tech issue and provided clear information on what I could do to resolve it. I had attempted part of the solution before calling in, but he was able to add the key to clearing the problem. I appreciated his calm, s...
Laura knew exactly what the issue was and corrected it immediately. She is very friendly and professional.
The tech that called me was fantastic. He knew what the problem was from my description. He very clearly walked me through the fix. At each step he clearly explained what to do and why we did it. Thank you being there when my problem started. I...
Your people are so kind and helpful There is always a quick response
Matt was pleasant and was engaging not talking down to me or treating me like I had no idea. Always professional, timely and engaging.
My phone call was answered on the first ring by a live person here in the U.S., the callback I was told I'd receive from ABM's tech person took place as promised, and she provided everything I needed to know. Great customer service!
Thank you Innova for 8 years of support and a great machine. Plus, a call out to Madonna at Mad B's in Arizona for being my local shop and being so very helpful when I need her expertise.
#INNOVAMade #INNOVALongarmQuilting
