I just want to take this opportunity to thank your customer service staff, Rachel and Laura. I was having problems installing pantovision and your staff came to the rescue. The knowledge, competence, response, customer service was beyond what I expected...You do provide the best customer service ever...thank you so much for everything you do to help us!

My name is Stefan and my employer has an INNOVA machine installed in our office. We recently had an issue with the computer running the INNOVA machine which led me to contact Laura, your tech support representative. My experience in working with her to resolve the issue was remarkably positive and I thought you would like to know. Laura is pleasant, thoughtful, and well informed, but I’m guessing you already know this point. Thank you for your time.

Today, ABM International continues to operate as a vertically integrated manufacturer with in-house designing, engineering, welding, machining, programming, and assembly. ABM International has built its reputation on providing high caliber machinery and superior customer service. We have become a leading international manufacturer, with representation in Canada, Mexico, South America, Europe, the Middle East, and the Far East. Our ability to service such a vast market has been the groundwork for our growth and success.

By the end of 2003, worldwide demand for the Robo Quilter and the XL6000 was at an all-time high and to expedite shipments we had determined it was time to leave Chicago and head south to one of our nation’s largest shipping ports. In March of 2003 ABM purchased its current facility and relocated to Houston, Texas. The new buildings provide ample floor space for ABM to manufacture up to 1,000 quilting machines per year.

After the introduction of Robo Quilter to the market in October of 1997, sales soared, and another move was required. The new facility in Elk Grove Village, Illinois provided more space, which allowed for the assembly of up to 500 machines per year.

In 1995 ABM began the development of a revolutionary new vertical quilting machine called the "Robo Quilter" - the first of its kind.

During the late 1980's ABM expanded into computer technology and was looking for an influx of energy and new ideas. Michael’s son Neal began working for the company. Together they developed a computerized quilting machine named the XL, expanded sales and marketing efforts overseas, changed the name to ABM International, Inc., and moved to a larger facility in Niles, Illinois.

By 1960 ABM needed more manufacturing space, it was time to move again - this time to a location on Chicago's west side. However, with Arthur's untimely death, Barry and Michael assumed full responsibility of the company and its continued growth.

In the early 1950's the family basement became too small, so ABM moved to a three-story building on the south side of Chicago. It was during this time that Arthur's sons Barry and Michael got involved in the business, working to expand the types of equipment manufactured while simultaneously servicing more markets.

In 1947 in his garage in Chicago, Illinois Arthur Schwarzberger developed a simple sewing concept for quilting machines that could cross over sewing lines. Arthur refined his concept and began manufacturing mechanical track quilting machines for the comforter, bedspread, and mattress markets. Sales started to grow, and the small company named ABM Industries began to expand.